Now Hiring - Guest Service and Sales Specialist in Sun Prairie, WI

POSITION SUMMARY

The Sales Associate is the voice of Team Easton and spend the majority of the day on the phone, social media, and working in-person with guests that are seeking a new-to-them vehicle. Sales Associates work as the guest’s largest advocate and work to ensure that the car-buying process is simple, seamless, and fun!

POSITION TECHNICAL RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist our guests who are looking to purchase and finance a vehicle
• Maintain monthly sales goals
• Utilize existing lead generation and advertising programs to ensure the appropriate quality and quantity of loan applications are met
• Ensure a high level of customer service
• Professionally greet new and existing customers in person and by phone, text, and email to determine their needs
• Utilize social media to promote yourself and EASTON MOTORS with images from new guest purchases including testimonies
• Maintain cleanliness of store and lot inventory and move vehicles on the lot to present a positive curb appeal for potential and existing customers.
• Detail, wash, and deliver vehicles to guests in a temperature controlled and well lit area (or outside weather permitting)
• Handle the activities and interactions throughout the day with a positive mindset.
• Work with guests seeking financing in a discreet and responsible manner. Assist them to complete all aspects to acquire credit.
• Maintain knowledge of the entire inventory of Easton Motors vehicles, and work to match price and vehicle options with customer needs and budget.
• Assist other sales team members as they work to conduct the sales process with their guests.
• Work with the Team to establish guest relationships and create a strong referral network.
• Utilize Customer Relationship Management (CRM) software to manage tasks and assignments.
• Ability to utilize office equipment and effectively navigate and utilize a computer and a variety of systems including Microsoft programs.
• Train and mentor Sales Assistants and help them to develop their book of business as they work to become a Sales Associate.
• Other duties as assigned

POSITION REQUIREMENTS

Education

• High school diploma/GED preferred but not required

Experience:

• 1-2 years of customer service experience preferred
• 1-2 years of intermediate experience with Microsoft programs and other applicable office equipment and programs required

Required Skills and Abilities:

• Excellent verbal and written communication skills
• Excellent sales and negotiation skills
• Thorough understanding of vehicles
• Proven ability to build and maintain relationships with guests
• Proficient with Microsoft Office Suite and related software
• Proven ability to train and grow other team members

License(s)/Certification(s):

• Valid driver's license required
• Must have a driving record that meets business insurability requirements through the completion of an MVR
• Must be 21 or older for insurability purposes
• Salesperson license preferred but not required

BENEFIT SUMMARY

• Industry leading health, dental, and vision insurance
• Company sponsored life insurance
• Company paid short-term disability
• Employee and Family Assistance Program
• Structured vacation program
• Competitive 401K match
• Position specific bonus structures
• Flexible work schedules

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to arrest or conviction records, race, religion, color, sex, ancestry, national origin, citizenship status, marital status, age, service in armed forces, sexual orientation, genetic testing results, honesty testing, disability, the use of lawful products during non-working hours, or any other protected status in accordance with the requirements of all federal, state and local laws.

DISCLAIMER

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the employer.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Wausau, WI 54403: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location